Most Asked Questions
What beverages do you serve? Do I have to pay to upgrade?
We serve Zerowater filtered water (room temperature, as it’s best for your health), herbal hot tea, champagne, white, and red wine, and beer (selections vary and specific types are available upon arrangement for parties of 2 or more). Sometimes, for special occasions, we serve mimosas. You are welcome to bring a water bottle/ice in if you’d like to refill yours while you’re with us. All beverages are complimentary. No hard alcohol is allowed to be served on the premises.
Where are you located and where can I park?
We will send a message the day of your visit with parking instructions, just in case. When people get lost finding us it is usually to the failure to type in WEST Meeker. We are West of the railroad tracks on 2nd and W Meeker Street, just South of the Smith Library. On the 4 way corner we share is Public Halaal Market, the new construction City park, and you will see the two story brick building with large windows and a “Stewart’s Jewelry” sign. This is a historic marked sign and we are in that space on the street level in aa white door with 224 on the door. You can park on the street for up to two hours til 5pm. The Kent Station Garage or Titus Parking Lot are available for unlimited use.
I’m sensitive to bright lights. Can you accommodate that?
Jamie the owner here. Me too! So much so that I painted the interior deep shades of soothing blue, and the candles and moody lighting welcome you to relax completely. Although your esthetician may use a bright light to see your skin at the beginning of a facial or during a waxing service, your eyes will be protected. Additionally, we keep our overhead lights off until the end of the day when we clean up. We like you to be able to drift off, nap, or slip into bliss with no interference from bright lights.
Can I listen to my own music?
With the exception of some announced themed music days for fun, the music at All Aglow Spa is very relaxing nature or jazz or piano spa music suitable for sleep or rest. We do have clients that love a good podcast or their own playlist, and we welcome you to listen with earbuds if you like, as long as the volume doesn’t affect other guests experience.
Do you do couples spa treatments?
We are famous for our couples massages, facials, and spa days and dates Whether with a partner in life, a best friend, or family member, we provide the perfect hospitality and atmosphere for your special day. We do have a room for two available, or you may choose to get services separately before spending time together afterward in the lounge or sauna. Any treatment on our menu is available to you for each person. We have robes, slippers, and beverages complimentary for you, and the ability to add a dessert experience to elevate the day.
What if I have a group of 3 or more?
We have five treatment tables total, a sauna for two, and a front and back lounge. We have created private parties for up to 12 people, and can have food and refreshments custom ordered, arranged, and set up with linens and servingware. Bridal showers, baby showers, bachelorette, new life chapters, corporate team building events, we are available to serve you with the most memorable experience for your group.
What should I wear or bring?
Many of our guests come straight from commuting after a long day and work attire is perfectly okay with us. We let you undress to your level of comfort while our therapist is out of the room, and get comfortable under the sheets and blanket before we re-enter the room. We provide waffle-weave spa wraps and robes and slippers if you prefer to wear the wrap during your treatment, and you will have the robe and slippers available for a trip in the common areas or restroom. Wearing comfortable clothing, sweats, or athleisure wear to your visit or bringing a comfy set of clothes to change into after the sauna or treatments is always a nice bonus in letting you relax after your services.
Can I bring my child?
As a mom myself, I know childcare can be tough. To ensure the experience of our guests relaxation, we do not allow minors unless they are receiving treatment with parental consent.
Can I prepay for another guest I have booked?
A card on file reserves the appointment, and we can use that card if you let us know in the notes when booking to pay for an appointment beforehand so that your guest doesn’t have to do anything after their service but relax. We are able to add gratuity there for the therapist(s) if you like. Gift cards are also available.
How do gratuities work there?
We never expect gratuity, and are satisfied giving you the best service. If you choose to leave gratuity, it is appreciated. Envelopes for cash gratuity are provided at the desk, or you may leave gratuity on the payment card at checkout. It is our utmost focus to deliver the best in hospitality and service.
Do you take insurance?
Thanks for considering us for your therapy. Though direct billing isn’t something we offer at this time, there are ways to get reimbursement of your massage or skin services. (1) Ask your insurance or wellness program provider if they offer reimbursement for out of network massage therapy or self-care services (2) Let us know you need a superbill for medical insurance or authorization forms filled out for self-care or wellness programs and you can submit them for reimbursement for partial or full repayment.
Do you offer memberships?
The very best in self—care is something we hope for every one of our guests, no matter how often they visit. If you would like to dedicate time for self-care every month and have a team that partners with you, our Self-Care Society program is a wonderful option that gives you value, flexiblilty, and a lot of bonuses. (Please see the Self-Care Society in the menu at the top for more information).
How will my skin feel after? Is there a shower?
In our therapeutic massage, we use a lightweight oil that hydrates the skin but doesn’t leave much behind by the time you redress. We offer a steamed towel for the back if you request it at the end of the service so you can refresh your skin. In the CBD massage, a richer cream is used and it is highly recommended you let it sink into the skin for benefits hours after your massage ends, as it continues to relax your system and regulate sleep if your skin is dry it will soak it up pretty well, if your skin is normal/hydrated you may feel a veil of moisture and wearing comfortable clothes afterward is best.
Some of our body treatments like the mud wrap and body scrub have a moisturizing body butter afterward and it is recommended that you let it slowly absorb into your skin and that it not be rinsed, however we are happy to offer a steamed towel to refresh yourself afterward. After a facial, your skin will be hydrated and glowing, and protected with a sunscreen. It will feel quenched and hydrated and be absorbed by the time you arrive to your next destination. Some guests perspire after a sauna session (though we book them for 15 minutes) and we provide chilled orange oil towels to cool and refresh your skin after the sauna.
We do not have a shower on site, all of our treatments are thoughtfully done in a way where you wont feel the immediate need for one.
What amenities do you have there?
We have private treatment rooms, one is cozier and the other three are extra spacious. For clients that experience claustrophobia ( we will see this on your intake form), we will schedule you in a large room, and upon request we can leave a door open for you to feel comfortable. The treatment tables support up to 800 lbs, an are electric lift and ADA compliant and easy for those with back trouble, mobility issues, and the elderly to safely get comfortable. Topped with memory foam, heated pad, sheets and a cozy blanket. We have bolsters, pillows, and pregnancy pillows to ensure the comfort of your treatment.
Our single, private ADA restroom has a few basic feminine items and hair ties if you ever forget. Spa wrap, robe, slippers are available. We don’t have lockers, but provide a basket if you are getting multiple treatments in more than one therapy room so we can carry your things for you. Our space has a sofa, rocking chairs, and lounge chairs to relax before or after your service. Beverages are included with your visit.
What’s the cell phone/devices policy?
This is your time to unplug from the world and the constant notifications that beckon us into a mindset of stress. We ask that you end all phone calls BEFORE entering the front door, and phones must be turned off or in airplane mode and silenced and vibration/flashing off. You are welcome to take a few spa photos or selfies as long as other guests are not in the room or area to capture your memories of your spa day, and after that we would love if you would take this time to unwind. We do not recommend cell phones in the sauna due to the heat. Please no watching videos, calling, or texting in the spa.
Please note, your therapist in unable to retrieve a phone call, check your phone notifications, text, call, or turn off alarms. We are solely focused on your therapy experience and protecting the peaceful experience for which we are known to provide.